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FAQs

Frequently Asked Questions (FAQs)

To help you find exactly what you are looking for, we have compiled the following frequently asked questions regarding our mining and construction equipment, custom engineering, and support services.

If you cannot find the answer to your specific enquiry below, please do not hesitate to contact our Kewdale head office on +61 8 9479 4988 or email us at info@equipmentplacement.com.au.

supplies, supports and distributes a wide range of mining and construction equipment and technology. This includes FMA Industrial cable-handling and mining attachments, Filter Technology systems, our patented ALRS oils sampling solution, Sleipner equipment, Hydrau-Flo fuel systems, and EP-built service trucks. We also provide parts, technical support, field service, project integration, and custom-built solutions depending on customer requirements.

Yes. We offer full after-sales support, including workshop repairs, field service, commissioning, operator training, diagnostics, and spare parts supply. Our Kewdale facility includes a dedicated service centre with technicians who support both EP-supplied and third-party equipment.

Australia, and we service customers right across Australia and the Asia-Pacific region. We regularly support remote mine sites and can mobilise technicians, equipment, and parts to regional and international locations.

Placement operates an integrated management system certified to: ISO 9001 – Quality Management, ISO 45001 – Occupational Health & Safety, and ISO 14001 – Environmental Management. These frameworks guide our quality, safety and environmental practices across all operations.

workshop are located at: 170 Kewdale Road, Kewdale WA 6105. Phone: (08) 9479 4988. Email: info@equipmentplacement.com.au. We welcome visitors, pre-booked appointments, and online enquiries.

Yes. We design and build high-quality mine-spec service trucks and other bespoke modules from our Kewdale facility. Our team can work with your site requirements, engineering standards and compliance needs to produce a fit-for-purpose solution.

Yes. Depending on availability and project requirements, we can provide short-term or long-term hire options for selected equipment categories such as service trucks and support assets. Speak with our team to confirm current availability.

All new equipment supplied by Equipment Placement includes a manufacturer’s warranty (generally 12 months, subject to the OEM’s terms). We manage the warranty process on your behalf and provide local support, troubleshooting and parts where required.

Absolutely. We offer full turnkey support including delivery coordination, onsite installation, commissioning, operator familiarisation, and maintenance training. This ensures equipment is installed correctly and safely from day one.

ou can request a quote by contacting our sales team via online chat, phone or email. Providing part numbers, models, site location and required timeframe will help us respond quickly. For custom builds or technical projects, we can arrange a workshop visit or site meeting to define specifications.

Lead times vary by product category and stock levels. Common stock items can often be shipped within a few business days. For custom-builds or imported products, lead times will be advised during the quoting process. We organise national and international freight, including remote mine-site logistics.

Yes. We stock a broad range of spare parts and consumables for FMA, Hydrau-Flo, Filter Technology, Sleipner and other supported brands. We also provide parts and support for legacy and fleet-aged equipment where possible.

In many cases, yes. We can provide rental options or work with established finance partners to structure lease or hire-purchase arrangements. Our team can help you evaluate CAPEX vs OPEX structures and select the best option for your operation.

Yes. Our technicians and logistics partners regularly support remote and FIFO mine sites across Australia. We assist with site access, inductions, mobilisation planning and compliance requirements to ensure safe and efficient delivery and commissioning.

Our core focus is the mining, construction, civil and industrial sectors. We support both Tier-1 miners and contractors, local councils, plant hire companies and OEMs seeking specialised equipment or project support.

Yes. We work closely with customers to improve equipment reliability, reduce operating costs, optimise cable and asset management, streamline sampling practices (via ALRS), and support electrification and decarbonisation initiatives where applicable.

Our Partners

Committed to Safety & Quality Excellence

At Equipment Placement, we operate under an integrated management system certified to international standards. This ensures that every custom-built service truck, piece of hire equipment, and technical service we provide meets the highest benchmarks for quality, occupational health and safety, and environmental responsibility

We are a Certified Team of Professionals

Equipment Placement Group operates an integrated management system incorporating Quality (ISO 9001), Occupational Health and Safety (ISO 45001) & Environmental management (ISO 14001), and is certified through Citation.

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